Citibank Staff Incompetence Costs Me $1,000 and Stranded for a Weekend in Philly

Posted by on March 29th, 2008 at 12:30am

â?? wrote an interesting post today on
Here’s a quick excerpt
I debated about sharing this story with you but upon reflection it is a good example about what is missing in American banking today, commonsense and customer service. A Citigroup news release out a few hours ago announced a new boss of the U.S. consumer retail banking operations. NEW YORK (Reuters) - Citigroup Inc is hiring Terri Dial, credited with reviving Lloyds TSB Group’s UK retail banking operations, to take over its flagging U.S. consumer business, a person familiar with the matter

Read the rest of this great post here

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